Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

Introduction

Welcome to the www.spreester.com.au website. This website is owned and operated by Dynamikal Pty Ltd, a company registered in Australia under company number 107847129. These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to the terms and conditions as set out below. These terms and conditions may be changed at any time without notice, and we therefore recommend that you check these each time you revisit the site.

If you do not agree with our terms and conditions, please do not use the website. Should you have any questions regarding the terms and conditions, please contact customerservice@spreester.com.au.

Order Acceptance

Your placing an order and our subsequent order acknowledgement does not constitute the formation of a contract. Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the products ordered (unless we have notified you that we do not accept your order).

Secure Payments

When purchasing from Spreester, your financial details are passed through a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology. Our 256-bit SSL encryption is higher than the current industry standard 128-bit SSL.

We will take all reasonable care to keep the details of your order and payment secure. We do not store credit card details. All credit card transactions are processed securely by our PCI DSS compliant financial service providers (see "Secure Payments" page). In the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our Website.

Your Account

Upon registration you will choose a confidential password. You will be responsible for all orders placed through your account so you should make sure that you keep your details safe and confidential.

Pricing

All prices displayed on the website are in AUD (Australian Dollars). Prices are inclusive of GST (Goods and Services Tax) which applies to purchases made from within Australia. GST will be subtracted prior to order completion for international orders.

Availability

We strive to keep all items in stock at all times. Products are clearly labelled as "In stock" or "Out of stock" on the product page. In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Delivery

The delivery times provided by are estimates only. We will not be held accountable for late deliveries or loss or damage relating to late deliveries.

International Delivery - Customs, Duties, Taxes

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Spreester, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped outside of Australia may be subject to import taxes, customs duties and fees levied by the destination country. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Acceptance of the Goods

The recipient is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.

Returns & Exchanges

Items shipped from us can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them and will be specified on the product page.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Costumes and party items cannot be returned due to change of mind. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items
Gift cards
Downloadable products
Some health and personal care items

There are certain situations where only partial refunds are granted: (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Return Authorisation

A Return Authorisation (RA) number is required for replacement Products and refunds. Where Customer Service has provisionally determined that a Product is to be returnable, Customer Service will issue you with an RA. Products cannot be returned without an RA. The Product should be returned to us within 30 calendar days of the issuance of the RA. Where possible, all Products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the Product. Delivery and handling charges on returns are not refundable, and products are to be returned at the customer's own cost and risk. 15% restocking fee will be applied.

Customer Service

If you have any problems with the ordering process or require additional product information, please contact our Customer Service team at customerservice@spreester.com.au, between 9.00am and 5.00pm Monday to Friday (excluding public holidays). Our Customer Service team will endeavour to reply to messages within two working days. "Working day" in this context means Monday to Friday, and excludes Saturday & Sunday and Public Holidays.

Email Address: customerservice@spreester.com.au

Postal Address: Dynamikal Pty Ltd, PO Box 335, Beerwah, QLD, 4519, AUSTRALIA

Limitation of Liability

We will only be liable for losses which are foreseeable to both you and to us as a consequence of us breaching these terms and caused by our own negligence. We will not be responsible for any commercial or business losses (including without limit loss of goodwill, profits, contracts, anticipated savings, data, or wasted expenditure) or any other indirect or consequential loss that was not reasonably foreseeable to both you and us at the time our contract was formed, or at the time you began using the website. We do not exclude or restrict liability for death or personal injury resulting from our negligence.

Third Party Sites

Our website may include links to external websites. These links are provided merely as a service to users of the site and inclusion in this site does not constitute an endorsement by or affiliation with Dynamikal Pty Ltd or Spreester. Any goods that you order from any website to which you link from this site are subject to any terms and conditions applicable to such website and we shall have no liability to you in respect of such sites or any goods or services you may obtain from them. These websites may collect data or solicit personal information from you. Those sites are not subject to our Privacy Policy. You should make sure you are happy with the terms and conditions and privacy policies on any such site before you use it.

Intellectual Property

This site is owned and operated by Dynamikal Pty Ltd. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Dynamikal Pty Ltd. The website contains trademarks, including names, logos, and brands which belong to us or have been licensed to us by the trademark owner for use on the website. Use of these trademarks is forbidden unless prior written permission has been obtained from the owner of the trademark.

You may access any part of the site and download or copy material (by printing off individual pages on to paper) or download material onto disc for personal non-commercial use only. You may not, for instance, copy any product details, images or reviews for use in relation to any other website. The copyright in such material shall be retained by us or where the material has been licensed to us, by the rights owners of the material.

You may not remove any copyright, trademark or intellectual property notices contained in the original material from any material downloaded or copied from our website.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or systems error, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall issue a payment to your credit card account in the amount of the incorrect price.

General

We reserve the right to decline to supply any individual or company. We reserve the right at any time to suspend or terminate your access to or use of the website. If any provision of these terms and conditions is found to be invalid by any Court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these terms and conditions which shall continue to have full force and effect.

The failure by us to exercise any right or remedy under these terms and conditions shall not constitute a waiver of that right or remedy.